Frequently Asked Questions
Everything you need to know about your Breck's home and garden orders.
When will my order be shipped?
Items are shipped based on the appropriate planting season for your specific hardiness zone. You will receive a tracking number via email as soon as your package leaves our facility.
What is the Breck's Lifetime Guarantee?
We stand behind our products. If you are not satisfied with any item, we will replace it or provide a full refund. Our goal is to ensure your home and garden thrive with our premium selections.
Can I change or cancel my order after it has been placed?
To ensure timely delivery, we process orders quickly. You can modify or cancel your order within 24 hours of placement by contacting our customer service team.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal for secure and easy checkout.
How do I know which products are right for my climate?
Each product page features a 'Hardiness Zone' guide. Simply enter your zip code on our site to find your zone and see which plants and home goods are best suited for your environment.
Do you offer international shipping?
Currently, Breck's ships exclusively within the United States and its territories to ensure the freshness and quality of our botanical products during transit.